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Data protection policy

 

 

Axxon Composites is responsible for the processing of your personal data. Our main reason for collecting your personal information is to provide and improve the products, service and experiences that you and our customers expect from us.

We take the protection of your personal data very seriously. We treat your personal data as confidential and in line with statutory data protection regulations as well as this Data Protection Declaration.

Your data will not be forwarded to other recipients without your express consent.

 

Personal information is defined slightly differently across the world. To guarantee your privacy and the protection of your information, we define it as any information that could be used to identify you or another individual.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW WE USE IT

 

Your name

To identify you and provide personalized customer service

Your phone number

To contact you about your order, delivery, technical support

Your email

To respond to your queries and requests.
To communicate with you about your orders.
To provide services and support for our products and your orders and keep you informed about special offers and services of Axxon Composites and selected third parties.

Your addresses

To deliver your products and verify your payment details.
To honor your warranty and deliver the spare parts accessories.

Your payment details

To process your secure payments to us.

Cookies

To enhance your experience on our website and help improve it

Information we collect at our exhibition stands and events - such as your name, contact details, products preferences

Information we collect at our exhibition stands and events - such as your name, contact details, products preferences To meet our research and product/service development needs
To improve our products, technology and services generally in the benefit of the final customer
To diversify our Site, services and offerings

 

We will also collect personal information about you through our use of CCTV, filming and photography. CCTV cameras are primarily used for security purposes. We will film and take photographs at some of our events and exhibitions; we use film and photographs for our business purposes (for example, to post on our social media pages).

 

Axxon Composites collects your information in order to provide services to you, comply with our legal obligations and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.

 

YOUR RIGHTS and choices

 

Where possible, we give you control over the personal information we collect about you, to ensure it is accurate and reflects your preferences. You have the right to access, update and amend personal information that we hold about you; you can do that in relation to some of your personal information.

You have the rights

-          To object to our use of your personal information for certain purposes;

-          To ask us to limit or restrict our use of your personal information;

-          To ask us to correct, remove or delete personal information about you; or

-          To ask us to provide your personal information to a third party provider of services.

-          To withdraw any consent granted for the processing of your personal data. The lawfulness of personal data processing until consent is withdrawn shall not be affected by the withdrawal.

-          To object to your personal data being processed for the purpose of direct advertising. In the event of objection, your personal data will no longer be processed for the purpose of direct advertising.

To do so, simply send us an e-mail with your specific concern to gdpr@axxoncomposites.com

 

HOW DO WE PROTECT YOUR PERSONAL INFORMATION

We are committed to protecting your personal information. We use appropriate technical and organizational measures, to protect your personal information and privacy, and review those regularly. We protect your personal information using IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. We also ensure that our staff are adequately trained in protecting your personal information.

Axxon Composites has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite Axxon Composites's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information. We also make reasonable efforts to retain personal information only for so long as the information is necessary to comply with an individual's request or until that person asks that the information be deleted.

Data is processed on the basis of your consent (Article 6 Paragraph 1a of the General Data Protection Regulation – DSGVO). You may revoke this consent at any time. The lawfulness of previously concluded data processing operations shall remain unaffected by this revocation.

In certain situations, Axxon Composites may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Axxon Composites), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

In the unlikely event that we do suffer a security breach which compromises our protection of your personal information and we need to let you know about it, we will do so.

 

 

COOKIES

In some instances, Axxon and its service providers uses cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of Axxon's online presence, and to measure the effectiveness of our marketing activities.

Cookies make websites easier to use and more efficient for the user. A cookie is a small text file used to store information. During a visit to a website, the website can place a cookie on the computer of the website visitor. If the user visits the website again later on, the website can read the data of the cookie stored earlier, thus determining whether the user has previously visited the website and which areas of the website the user has shown particular interest in, among other things.

More information about cookies can be found on Wikipedia

Changing the cookie settings

The user can specify how the web browser handles cookies and which cookies are tolerated or rejected in the web browser settings. The exact location of these settings is dependent on the respective browser. Detailed information about this can be accessed via the help feature of the respective web browser.

If the use of cookies is restricted, it may not be possible to use all functions of this website to their full extent.

GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). We have concluded an agreement with Google on commissioned data processing for this purpose.

When our website is accessed, a connection is established with Google servers via software and data is submitted to Google servers partly situated in the USA. Google Analytics also uses cookies to store information about the website user and to analyse use of the website by website users.

This website uses the feature “enabling of IP anonymisation”. As a result, your IP address will first be shortened by Google in member countries of the European Union or in other States party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.

According to the statements of Google, Google will use the data collected to analyze use of the website, to compile reports on website activities and to render other services associated with website and Internet use.

Google may also transfer this information to third parties provided that it is prescribed by law or insofar as third parties process this data on behalf of Google.

Detailed information about the handling of user data at Google Analytics can be found in the Data Protection Declaration of Google or Google Analytics.

Disabling Google Analytics

 

DATA TRANSFERS, STORAGE AND THE GLOBAL HANDLING OF YOUR PERSONAL INFORMATION

Axxon Composites will collect personal information from you in the country in which you live.

We will make sure that any transfers of your personal information from one country to another comply with those data protection and privacy laws which apply to us. European data protection laws, in particular, include specific rules on transferring personal information outside the EEA.

In any case, our transfer, storage and handling of your personal information will continue to be governed by this privacy policy.

 

You can find out further information about the rules on data transfers outside the EEA, including the mechanisms that we rely upon, on the European Commission website https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.

 

Axxon Composites is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personally identifiable information, please contact us at gdpr@axxoncomposites.com. You may also use this address to communicate any concerns you may have regarding compliance with our Data Protection Policy.

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